Frequently Asked Questions

Frequently Asked Questions

Does IGT offer slot games on a CD-ROM for home computers?
Masque Publishing has recently produced a CD-ROM titled Slots that features 50 of IGT's top games. The software can be purchased via the Internet at http://www.masque.com.

How often is the MegaJackpots area of the web site updated?
Our MegaJackpots area is updated daily (M-F).

Why is it when a jackpot hits on a weekend I don't see the information on the web site for a few days?
When a jackpot hits on a weekend, the jackpot information must be verified before it is posted to the site. The verification of a jackpot takes at least 2 working days. Therefore, the jackpot information is always posted at least 2 days after the hit.

Where can I purchase parts for my gaming machine?
IGT only sells parts to casino customers. If you have purchased your machine from a reputable seller, it is best to contact the seller directly. Another source for machine parts is the Internet. Many Search engines can find local parts suppliers in your area.

At what casino(s) can I find IGT machines?
The best way to find out where to play our games is to send an email to: Webmaster@IGT.com. Please specify which city you are interested in, and we will send you a list of casinos there that feature IGT games.